Privacy Policy
Your privacy matters deeply to us. Here's how we protect, handle, and respect your personal information at quoravindelo.
Information We Collect
When you interact with quoravindelo, we collect several types of information to provide you with better financial education services and improve your experience on our platform. This includes information you directly provide to us and data we automatically collect during your visits.
Personal Information You Provide
- Name, email address, and contact details when you register for our services
- Financial goals and preferences you share through our assessment tools
- Communication preferences and feedback you provide
- Payment information when you subscribe to premium services
Automatically Collected Data
We automatically collect technical information about your device and how you use our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This helps us understand user patterns and improve our platform's performance.
How We Use Your Information
Your information helps us create a more personalized and effective financial education experience. We're committed to using your data responsibly and only for legitimate business purposes that benefit your learning journey.
- Personalizing your financial education recommendations and content
- Sending you relevant tips, updates, and educational materials via email
- Improving our platform's functionality and user experience
- Providing customer support and responding to your inquiries
- Conducting research and analysis to enhance our services
- Ensuring platform security and preventing fraudulent activity
We never sell your personal information to third parties or use it for purposes unrelated to our financial education mission. Your data stays within our ecosystem unless you explicitly consent to specific sharing arrangements.
Information Sharing and Disclosure
quoravindelo maintains strict policies about when and how we share your information. We believe in transparency about our data practices and want you to understand exactly how your information might be shared.
Service Providers
We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and analyze website performance. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. This includes cooperating with law enforcement investigations or protecting our legal rights and those of our users.
Business Transfers
In the unlikely event that quoravindelo is acquired by or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such change and ensure your privacy rights remain protected.
Your Privacy Rights
Under Australian privacy law and our commitment to data protection, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights whenever you need to.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate or outdated personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to certain legal and operational requirements.
Restrict Processing
Limit how we use your information while maintaining your account and access to our services.
Data Portability
Receive your data in a machine-readable format to transfer to another service provider if desired.
Withdraw Consent
Opt out of marketing communications or withdraw consent for optional data processing activities.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and work with you to address any concerns about your privacy.
Data Security and Protection
Protecting your personal information is a top priority for quoravindelo. We've implemented multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments of our systems
- Secure data centers with physical access controls and monitoring
- Regular software updates and security patches across all platforms
Access Controls
Only authorized quoravindelo personnel have access to your personal information, and only when necessary to provide services or support. All staff members undergo privacy training and are bound by confidentiality agreements.
While we implement industry-standard security measures, no online service can guarantee 100% security. We encourage you to use strong, unique passwords and keep your account credentials confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention practices are designed to balance your privacy rights with our legitimate business needs.
Retention Periods
- Account information: Retained while your account is active, plus 2 years after closure
- Financial assessment data: Retained for 5 years to track your progress and provide continuity
- Communication records: Kept for 3 years for customer service and quality purposes
- Website usage data: Anonymized after 18 months for analytical purposes
- Payment information: Retained for 7 years to comply with Australian tax regulations
When the retention period expires, we securely delete your information from our systems. You can also request earlier deletion of your data, though some information may need to be retained for legal compliance reasons.
Cookies and Tracking Technologies
quoravindelo uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our website is used. Understanding these technologies helps you make informed choices about your privacy.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Used to show you relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We provide clear information about our cookie usage and obtain your consent where required by law.
International Data Transfers
While quoravindelo operates primarily in Australia, some of our service providers may process your information in other countries. We ensure that any international data transfers meet Australian privacy standards and provide adequate protection for your information.
When transferring data internationally, we use approved transfer mechanisms such as standard contractual clauses or adequacy decisions. These legal frameworks ensure your privacy rights are maintained regardless of where your data is processed.
If you have concerns about international data transfers or want to know more about the safeguards we use, please contact our privacy team for detailed information about our data protection practices.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of quoravindelo's services after any policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and stop using our services.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: info@quoravindelo.com
Address: 73 Cuthbert Rd, Reservoir VIC 3073, Australia
Phone: +61418541953
We aim to respond to all privacy inquiries within 5 business days and will work with you to resolve any concerns promptly and thoroughly.